FAQ

Do you ship to XY?
Yes. We ship anywhere.

Are your materials diluted?
Generally, they are neat. In certain cases they are diluted but then it is stated clearly. It is also noted which solvent has been used.

Common solvents are:
EtOH: ethanol (unadulterated, 96.5%)
DPG: Dipropylene glycol
TEC: Triethyl citrate
IPM: Isopropyl myristate

If you receive a sample where only a certain percentage is written on the label (e.g. Magnolys 30%) it is always unadulterated ethanol (96.5%).

Can I order samples?
Within the check out you can choose four samples of a selection I offer randomly (materials I have or had in stock as well as stuff I might be carrying in the future).
If you would like to sample something specific, don’t hesitate to contact me!

How do I register/log in?
First of all, if you haven’t ordered yet, you won’t be able to log in.
When placing an order and checking out you will have to fill in a form. There you have the option to create a password (and confirm it) for your account.
In case you forget your password you can request a new one anytime (click „log in” then click „forgot password?”).
If you didn’t set up an account within your first order you can do so by requesting a new password using the same email address you registered with in the first place.